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Privacy Policy, Terms & Conditions

 

Information we collect from customers:

 

Billing information

We do not store any of your billing information in our servers.  All information is stored by a third party payment provider who is contractually obligated to keep all data confidential.  Your information is encrypted and secured.

Email addresses

Email addresses are collected for the purpose of account management.  Your email address will never be given away or sold.  We will use it to contact you about payment or service issues.

Data we collect from the website:

Google Analytics

Google Analytics data is used to create a better customer experience on our website.  You can choose not to have this data collected on you by opting out via Google’s Opt-out Plugin.

Data we collect from our VPN Servers:

We do not collect information on user activity, user IP addresses, user bandwidth usage, or user log-in/log-out times. We do collect information on raw bandwidth usage of the servers WAN Interface(total data up/down per day) so that we can optimize our VPN service in order to deliver the best possible speeds to our customers.

By using this website and/or services, you agree that you consent to this privacy policy.  This policy may change without notice.

Last updated: January 2019

 

Refund Policy:

You have 7 days money back guarantee no questions asked, cryptocurrency payments will be refunded in full at the current rate.  Requests made later than the 7 day purchase date window will be denied. Refunds can be denied within the 7 day period in certain cases. Refunds can also be withheld in the event of terms of service violation

Prohibited Activities:

Criminal Activity – any client who commits any of these criminal actions: use of stolen credit cards, credit card fraud, PayPal fraud, bank fraud, e-gold fraud, WebMoney fraud, Bitcoin fraud, mail fraud, extortion, blackmail, kidnapping, rape, murder, sale of stolen credit cards, sale of stolen goods, sending email or operating websites to perform identity theft, hacking, pharming, phishing, spamming of any form on, in or through our service using our resources leaves with a terminated account.